Our platform gives the hotelier a unique way to deliver enhanced guest experiences, that deepen engagement and loyalty to take back the guest relationship. While your guests enjoy convenience and control over their experiences using their smartphones, you can improve your business performance in real time using data-driven decisions.
Room-Free Room Service
Your all new mobile experience offering gives guests the option to browse menus and order ahead on their schedule. Beacon-enabled tracking means you can always see where your guests are, and deliver food wherever they feel like enjoying it.
Treat loyalty like royalty
Give guests rewards that amplify their experience by integrating your loyalty program into a mobile experience where guests can use their smartphone to earn, track and redeem upgrades during their stay.
SMART INDOOR CO-PILOTING
Allow guests to easily locate and navigate points of interest with turn-by-turn indoor and outdoor directions. You can feature your hotel spa on key points of interest in the mobile app, taking advantage of a prime marketing opportunity for a hotel spa.
SEND RIGHT PLACE, RIGHT TIME ALERTS
Send guests custom, location-based notifications that go beyond just your property. For example, you can send all guests leaving the hotel a time-related offer for for dinner at an Italian restaurant that’s 10 minutes away with an in-app coupon.
Our platform provides better operational control over the hotel ecosystem through enhanced experiences in the hotel, greater operational efficiencies and the ability to quickly pull powerful data to better understand and market to the hotel guest.
Real-timing is everything
Our Wisdom data & analytics dashboard updates you live during the course of the day, so you understand exactly what's happening in real time across all your hotel operations, like how many guests are in the hotel, and how many food orders are in queue.
BE THE INVISIBLE CONCIERGE
Working in concert with Wisdom, you can use Canopy to do things – entirely behind the scenes – like change wait times, menu items or simply send contextual notifications relevant to your guests’ needs as you choreograph operations throughout the day, across one hotel or many.