Your guest-facing app acts as a window into all your venue services. Available in iOS and Android, and fully context-aware, the app can reconfigure its look, feel, and function on-the-fly based on the guest's location as well as on the event, such as a show, concert, or game. This also allows the most important information to that guest, in that moment, to be easily seen.
Changes in venue services – from menu changes, to ticket transfers, to delays in event schedules – are seamlessly updated without confusion. A critical component of app adoption at your venue is to bundle everything a guest could possibly need in one seamless interface, a unique benefit of our platform ecosystem.
WE INTEGRATE SYSTEMS TO MAKE ALL THIS POSSIBLE:
When you provide great experiences, guests become loyal. We plan to capitalize on the previously untapped area of loyalty by providing a program that actually rewards guests simply and easily. We’ll give them points that live in a loyalty type bank account and function like cash. Guests can seamlessly earn, track, and redeem rewards for activities in and outside the venue by using their app to scan their tickets, order food, and purchase merchandise, or trade in for upgraded experiences. Also supported are redeemable coupons, discounts and integrations with our partners, Skidata and Experience.
Guests can navigate the venue using a combination of GPS and beacons to always locate themselves on the venue map, and follow turn-by-turn directions to their destination, seat, room, or point of interest. The app’s Around Me function shows key points of interest and food ordering in close proximity to the guest’s location and a tap then navigates the guest to those places.
Order Food, Beverages and merchandise
App users can order food, beverages and other items for in-seat delivery as well as express pickup through our platform. Food Find Me enables personnel to deliver that food to the guest wherever they are. The app supports multiple food revenue centers, time of day menus, and scheduled orders (for a later time). It can also provide nutrition information and present items the guest might be interested in as they browse the menus.
Guests get greater and smarter access and control thanks to our integration with Ticketmaster. The app allows ticket holders to link their paperless tickets to the app, and enter the venue with mobile tickets and parking passes. Guests can transfer their tickets, purchase parking and event tickets, and manage their tickets for multiple venues and events. All ticketing capability works seamlessly with Kezar.
Share relevant video content or carry designated news feeds in-app with your guests. In a stadium, fans can check scores and statistics of the game in real-time and watch live instant replays. In a hospital, patients can skip the recovery paperwork and watch a video about post-op care. In a hotel or corporate campus, guests can learn about the services that are available.
Share relevant video content or carry designated news feeds in-app with your guests. In a stadium, fans can check scores and statistics of the game in real-time and watch live instant replays. In a hospital, patients can skip the recovery paperwork and watch a video about post-op care.