VENUENEXT TEAMS WITH THE NBA’S CHARLOTTE HORNETS FOR A MOBILE-FIRST FAN EXPERIENCE


We’re thrilled to announce our newest NBA customer, the Charlotte Hornets. Hornets Sports & Entertainment will implement the VenueNext platform and deliver an all new Hornets fan mobile app that will launch at Spectrum Center in October for the 2017 - 2018 season. The new app will truly be an all-in-one mobile experience - Hornets fans will be able to conveniently access ticketing and payments, as well as food, beverage and retail ordering, right from their phones. They can also use the app during or between games as their main source of real-time scoring and stats, as well as team news and social media.

From Hornets Sports & Entertainment’s President & COO Fred Whitfield: “We look forward to introducing our fans to the increased mobile capabilities provided by VenueNext. We are constantly looking for ways to enhance the guest experience at Spectrum Center and the VenueNext platform offers us a significant change in technology. With these upgrades, our visitors can use their phone to not only enter the arena, but also to order and pay for concessions and retail. They don’t even need to bring their wallets.”

While additional features are expected to be added during the season, one perk that Fred and his team are particularly excited to bring to fans by the home opener is mobile ticketing - before the game, fans will be able to use the VenueNext app to purchase tickets and transfer them to others, as well as simply scan their phone to enter the arena on game day. Inside the arena, patrons can spend more time watching the game and less time in concession and merchandise lines.

Fans will also be able to purchase Hornets VIP experiences. Previously limited to groups and select clients, now more fans can be on the court with the team during the national anthem or high-five players as they come out of the tunnel for warmups.

While the experience that VenueNext and the Hornets will bring to fans will be second to none, we also look forward to the benefits for Hornet Sports & Entertainment, including gaining real-time, valuable data insights that can help the organization make more informed operational decisions to both maximize profits across the board and delight fans.