Palo Alto, CA


VenueNext is looking for a Data Operations engineer with passion and drive for customer success. Your primary focus will be on improving customer business outcomes through optimization and automation of data operations. Strong verbal and written communications as well as troubleshooting skills are critical for success in this role.


  • Ensure that critical customer operational issues are addressed quickly and effectively
  • Understand existing data environment, variations of implementation and develop effective triage mechanisms and tools
  • Coordinate and collaborate with development team to remain current on code and technology
  • Analyze individual issues in the context of overall platform to proactively identify larger problems
  • Differentiate between issues that arise in operations, user code, third party libraries or product
  • Plan and implement upgrades, changes for various implementations
  • Maintain and manage SLA
  • Work closely with off-shore team
  • Drive for success across teams and customers 
  • Documentation of issues, resolutions and processes 
  • Develop Splunk Queries, Splunk custom inputs

Required Skills and Qualifications

  • 4+ years of strong SQL and data warehouse ETL experience
  • 2+ years of data pipeline development experience using any programming language like Python, C++, Java 
  • Experience working with AWS like Kinesis, data pipeline
  • 1+ year of Experience working with AWS including services like RDS, Redshift, DynamoDB, data pipeline
  • ETL development experience working with any of commercially available or open source ETL tool like Pentaho data integrator
  • Experience with Splunk 
  • Desire and ability to learn new technologies
  • Strong written and verbal communications skills 
  • Experience working with off-shore teams 

Big Plus

  • Prior data operations experience 
  • 1+ years development experience with map-reduce paradigm with hadoop-hive environment 
  • Any type of contribution to open source community
  • Experience with any of the reporting tools 
  • Experience working with Elastic Search, Redis or other noSQL data sourceInfrastructure Systems Engineer Jobs


Competitive compensation package including salary, equity, medical, dental, vision benefits and 401K.

To apply, please send your résumé and cover letter to