Order wait times, order states, top selling items, outstanding orders, and stand output rate. Using this information, you can turn some stands on and off in Canopy, helping to control wait times during your event.
Replay counts and what videos are most popular, along with video on demand and other video usage. Using this information, you can determine which videos are highlighted in the app on the fly.
Daily app usage trends, device settings like location and Bluetooth, feature viewership, click throughs, and device and version usage.
Ticket scan validity, entries over time, media type of tickets scanned, real-time information on where tickets are scanned.
All the raw data that is generated from our mobile app, our back end systems, and our mobile access devices will be exported on a nightly basis. This data can be used to create your own custom reports, event over event analysis, and more. This includes information on total tickets by scan type, median time for completed orders, total items sold, average revenue per order, number of orders with problems reported.