Effective Date: January 27, 2016
1. Types of Information That May Be Collected
When you access and use the Services, we may ask you for some or all of the following types of information when you register with our Services, or when you sign up for contests or sweepstakes, sign up for email subscriptions, participate in surveys, access various content or features, submit comments or content, or directly contact us with questions or feedback:
Contact information, such as name, e-mail address, postal address, and telephone number;
Unique identifiers, such as a username or password;
Credit card information (solely for fulfillment of any purchases) via the Services;
Demographic information, such as gender;
Comments and other information posted in our interactive online forums;
Correspondence and other information that you send to us;
Favorite player; and
Additional information as otherwise described to you at the point of collection or pursuant to your consent.
Such information, if collected, will be voluntarily provided by you through the Levi’s® Stadium app, or through request for information web forms on our website, those hosted by our affiliates, or through our third-party service providers Wufoo (Survey Monkey) and Responsys (Oracle), or such other third party service providers as we may utilize in the future.
We also may collect certain information automatically when you visit the Services, including:
Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
Other unique identifiers, including mobile device identification numbers;
Your browser type and operating system;
Sites you visited before and after visiting the Services;
Pages you view and links you click on within the Services and and related websites which are also owned and operated by us, our affiliates, or our business partners, including articles, videos, and photogalleries viewed;
Your NFL-related activity on social networking services (see Section 4 (Social Networking Services) for more information);
Games attended at Levi’s® Stadium;
Information collected through cookies, pixel tags, Local Shared Objects, and other similar technologies;
Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were received, opened, or forwarded; and
Standard Server Log Information.
We may also automatically collect other information when you interact with one of our venues or merchants. Such information includes the number of games you attended and the time of entry, and your spending at Levi’s® Stadium, via our application, website, or those of our affiliates, or at an affiliate store.
2. Use of Information
We may use information that we collect through the Services for a variety of purposes, including to:
Provide you with the products, promotions, services, newsletters, and information you request and respond to correspondence that we receive from you;
Contact you via email and otherwise about products, services, contests, and events that we think might be of interest to you;
Send you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties’;
Provide, maintain, administer or expand the Services, perform business analyses, or for other internal purposes to improve the quality of our business, the Services, and other products and services we offer;
Publish stories, comments, photos, and other information posted in our interactive online features;
Customize and personalize your use of the Services;
As otherwise described to you at the point of collection or pursuant to your consent.
We may use your non-personal information (including personal information that has been de-identified and/or aggregated) for any reason at our sole discretion.
3. Sharing of Information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
Service Providers: We may share your information with service providers that perform certain functions or services on our behalf (such as to host the Services, fulfill orders, provide products and services, manage databases, perform analyses, process credit card payments, provide customer service, develop our websites or mobile apps, or send communications for us).
Licensees and Their Subsidiaries and Affiliates: We may share your information with our owners, licensees or any of our/their affiliates and with all other members of the NFL Family, including, without limitation, NFL Properties LLC, NFL International LLC, NFL Enterprises LLC, NFL Ventures, L.P., and NFL Ventures, Inc.
Select Business Partners: With your permission, we may share your personal information with select business partners so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. For example, you may be presented with an opportunity to have certain personal information shared with our third-party business partners when you enter a contest or sweepstakes or elect to receive marketing offers or other information. If you do not elect to have your personal information shared, it will not be shared with such third parties. We take measures to help ensure that our partners protect the confidentiality, integrity, and security of any information we share with them. However, we are not responsible for the privacy practices of our business partners, which may use your information for their own purposes.
Third-Party Ad Serving and Audience and Traffic Measurement Services: We may use third-parties to serve advertisements on the Services. These third parties may set their own cookies or similar web technologies to collect information about users’ online activities over time and across different websites. To manage your preferences you may opt out here http://preferences-mgr.truste.com/.
Business Transfer: If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, a business reorganization, or similar event, we may transfer your information as part of such transaction.
Interactive Features: We may share information with third parties when you post information to a user profile or a public area of the Services, such as a chat room, forum, blog, or other community tool. If you post to these interactive features, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure that parties who have access to such information will respect your privacy. Please exercise caution when using these features.
Other Parties With Your Express or Implied Consent: We may share information with third parties when you consent to such sharing. For example, if you win a contest or sweepstakes, we may ask your permission to publicly post certain information on the Services identifying you as the winner.
Non-personal Information: We may share non-personal information (including personal information that has been de-identified and/or aggregated), such as demographic and usage statistics, with advertisers, sponsors or other third parties for any reason at our sole discretion.
We may also allow third parties to place and read their own cookies, pixel tags, Local Shared Objects, and similar technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics.
4. Social Networking Services
We have worked with certain third-party social media providers to offer you their social networking services through our Services. For example, you can use third-party social networking services, including but not limited to Facebook, Twitter, and others to share information about your experience on our Services with your friends and followers on those social networking services. These social networking services may be able to collect information about you, including your activity on our Services. These third-party social networking services also may notify your friends, both on our Services and on the social networking services themselves, that you are a user of our Services or about your use of our Services, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.
5. Links To Other Web Sites
We have adopted reasonable and appropriate security procedures to help protect against loss, misuse, and unauthorized access to the information you provide to us. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to the Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information.
7. Children’s Privacy
We do not knowingly collect, use, or disclose personal information from children under the age of 13. We also do not authorize individuals who are under the age of 13 to use the Services, nor do we direct our Services to those under 13 years of age. If we are made aware we have collected personal information from a child under 13 years old in a manner that is inconsistent with the Children’s Online Privacy Protection Act, we will delete this information as soon as possible.
You may receive promotional emails, newsletters, and similar communications from us. You may opt out of receiving commercial emails from us by clicking on the opt-out or “unsubscribe” link included in the commercial emails you receive or, if such functionality is enabled in the Services, by unselecting the subscription option in your VenueNext profile. Please note that opt-out requests may take some time to be effective. Your opt-out request will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited commercial email messages.
We will retain your information for as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Your California Privacy Rights
Attention: Legal Department
4949 Marie P. DeBartolo Way
Santa Clara, CA 95054
In some cases, third parties may be able to collect information about a user’s online activities over time and across different websites when he or she uses our Services.
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.
11. International Users
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States.
12. Contact Us
4949 Marie P. DeBartolo Way
Santa Clara, CA 95054