Effective Date: January 27, 2016
When you access and use the Services, we may ask you for some or all of the following types of information when you register with our Services, or when you sign up for contests or sweepstakes, sign up for email subscriptions, participate in surveys, access various content or features, submit comments or content, or directly contact us with questions or feedback:
Such information, if collected, will be voluntarily provided by you through the Levi’s® Stadium app, or through request for information web forms on our website, those hosted by our affiliates, or through our third-party service providers Wufoo (Survey Monkey) and Responsys (Oracle), or such other third party service providers as we may utilize in the future.
We also may collect certain information automatically when you visit the Services, including:
We may also automatically collect other information when you interact with one of our venues or merchants. Such information includes the number of games you attended and the time of entry, and your spending at Levi’s® Stadium, via our application, website, or those of our affiliates, or at an affiliate store.
We may use information that we collect through the Services for a variety of purposes, including to:
We may use your non-personal information (including personal information that has been de-identified and/or aggregated) for any reason at our sole discretion.
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
We may also allow third parties to place and read their own cookies, pixel tags, Local Shared Objects, and similar technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics.
We have worked with certain third-party social media providers to offer you their social networking services through our Services. For example, you can use third-party social networking services, including but not limited to Facebook, Twitter, and others to share information about your experience on our Services with your friends and followers on those social networking services. These social networking services may be able to collect information about you, including your activity on our Services. These third-party social networking services also may notify your friends, both on our Services and on the social networking services themselves, that you are a user of our Services or about your use of our Services, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.
We have adopted reasonable and appropriate security procedures to help protect against loss, misuse, and unauthorized access to the information you provide to us. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to the Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information.
We do not knowingly collect, use, or disclose personal information from children under the age of 13. We also do not authorize individuals who are under the age of 13 to use the Services, nor do we direct our Services to those under 13 years of age. If we are made aware we have collected personal information from a child under 13 years old in a manner that is inconsistent with the Children’s Online Privacy Protection Act, we will delete this information as soon as possible.
You may receive promotional emails, newsletters, and similar communications from us. You may opt out of receiving commercial emails from us by clicking on the opt-out or “unsubscribe” link included in the commercial emails you receive or, if such functionality is enabled in the Services, by unselecting the subscription option in your VenueNext profile. Please note that opt-out requests may take some time to be effective. Your opt-out request will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited commercial email messages.
We will retain your information for as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We are committed to protecting the privacy of our users; and to helping our customers and users understand and exercise their rights under the CCPA as described in our CCPA Compliance statement.
In some cases, third parties may be able to collect information about a user’s online activities over time and across different websites when he or she uses our Services.
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States.